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Returns

How to return your product

Policy
  • Within 30 days of receiving your order.

Fee
  • 6 USD/EUR/CHF

  • 59 SEK/49 NOK/39 DKK

  • 4 GBP

  • 8 AUD

Exchange

Return your product first, then place a new order.

Checklist

Return Information

 

  • Register your return online

Visit Returnado and follow the specified instructions.

  • Pack your products

Pack your product carefully. Please use all original packaging.

  • Send your package

Send your package with the same carrier that delivered it, according to the instructions below:

  

BudBee

You do not need a return label, BudBee will take care of it. Report your return to BudBee through the link received in the app when your order was delivered and follow the instructions.

 

PostNord/DPD

Attach the included return label and hand in the package at your local PostNord Access point.

 

UPS

Attach the included return label and hand in the package at your local UPS Access point. For all options available in your area, please contact your local UPS office.

 

If you did not receive a return slip from UPS/PostNord in your package, or if you need assistance, kindly contact our Customer Service team at [email protected] Once we have managed your return you will receive a confirmation email and your refund.

Register your return or complaint